Prestige Decor Window Treatments & Upholstery
Their prices are competitive, and the value is excellent. Sales staff went the extra mile to cover a large amount of detail before closing the deal on our very particular project - curtains for a 40'x12' window. The installation staff was efficient and very easy to work with. Highly recommended.... More ... Less
I recently worked with Zana at Prestige Decor to transform several pieces, including some more challenging pieces (tufted back loveseat and ottoman and a reclining wingback) and converting dining chairs from caned back to upholstered / cushion back. Zana was amazing to work with from start to finish and the selection and quality of fabrics were amazing. She helped me select a unique foundation pattern and build a sophisticated blend of fabrics that also worked with my existing pieces - the results are stunning! The craftmanship of the reupholstery work was fantastic and I received all the items prior to a busy entertaining season, receiving many compliments on the results and requests for information about Prestige Decor! Thank you to Zana and the team at Prestige Decor - I will be sure to visit you for my next project!... More ... Less
I went in a few months ago to discuss some window treatments options with the ladies. I had an idea of what I wanted but after discussion with the ladies, they were so patient and came up with ideas I hadn't even thought of. They were very creative and spent quite a bit of time with me. In the end I chose to delay purchasing window treatments but so appreciated the time and patience of the ladies, especially given the fact they weren't guaranteed a sale. I would highly suggest Prestige for their creativity and professionalism!... More ... Less
I’ve had a great experience with Prestige Décor. Jadranka and Zana were helping me from the beginning to the end, making the whole process as easy as possible. They listened to my needs and were very patient explaining all the details and very insightful with their professional advice. The quality of work is superb. My furniture upholstery turned out wonderful; I couldn’t be happier with the results. The delivery time was also on time as promised. I really believe this is the place to go for all your upholstery and window treatment needs. In fact, I have already started a new drapery and upholstery project with them. I will recommend Prestige Décor to everyone!... More ... Less
Can't recommend highly enough.. We needed custom made cushions for a bench in our modern style dining room--the colour, fabric and style had to be just right. We were impressed by the range of choices. The service was friendly and highly professional, and the job itself got done very quickly and efficiently. An excellent experience from start to finish.... More ... Less
Prestige Decor did a great job on a custom bench seat for my home. The built in bench was in the shape of an L and they did a one piece cushion which has worked out quite nicely! The work was done in a timely manner and they were very helpful and responsive. Looking forward to working with them again!... More ... Less
I have had the pleasure of working with the ladies at Prestige Décor on 2 occasions - Jan 2016 (my first visit) and Aug 2017 (my second visit). Both interactions were excellent. The ladies are very helpful and really know their fabrics and what combinations look good. On my initial visit I wanted to reupholster a love seat and a faded bench from my living room. They could have easily allowed me to reupholster the loveseat as I had originally wanted, but instead they convinced me to save the money but to modernize it by adding pillows. The loveseat looks amazing. The fabric suggested for the bench really enhanced the living room and along with the love seat, transformed the space. I am very, very pleased. My second visit was to reupholster 2 slipper chairs from my family room, one from my master bedroom and a loveseat from my master bedroom along with complimentary pillows. This was a more difficult challenge because of the number of items to be changed. The ladies were very patient as I debated my choices and worked within my budget. They continued to offer options until I was satisfied. The quality of the craftmanship done in the workshop was excellent. The bedroom and the family room look pretty amazing with the updated additions. The ladies were very professional and take pride in their work. I will be going back next year as I continue to redecorate my home. Nothing beats custom upholstery and these ladies really know their stuff and can fit it within your budget. Thank you ladies for your excellent service and great quality work.... More ... Less
Excellent customer service provided by Agnes and J. Both women spent a lot of time helping me to find the perfect fabrics to reupholster two sofa’s and a chair for my living room which also included throw cushions with fringe detailing. Overall I am extremely happy with my whole experience with Prestige Decor. Prices were reasonable and the workmanship was excellent. Will be going back again as now I need curtains!... More ... Less
Our drapery purchasing experience at Prestige was first rate all the way.Zana and Lydia were very knowlegeable and up to date with fabric choices and styles. We were apprehensive at first as there are so many fabrics to choose from, however, these ladies made it easy and it shows in the end product. We couldn't be any more pleased with our new drapes. We highly recommend Prestige for quality, service and price. Thanks Prestige!... More ... Less
I purchased material to cover 4 chairs. Agnes was great! She helped me choose the best material for the chairs and help matched the colour. I was told the material would arrive in 2 days. It was apparently back ordered and I waited over one month. This was not the problem. I understand that these things happen and I waited patiently for the material. Agnes called me to see if I wanted to change my order or wait a little longer. Material finally arrived and I picked it up. I covered the bottom of my chairs but was unable to do the backs on my own. I took them in and they told me that they would call around to see who would cover them for me. I explained that I didn't want to spend too much on the chairs because they were only for my basement. They told me that they thought it would cost approximately $50 to $75 per chair back. The next day I received a call saying that they couldn't do it because it wasn't worth it for them. I asked what they wanted to charge me for the job and they said they didn't want to do it and that it was too much work. It was a difficult job. The lady who called said that her manager didn't want them to do it. I asked to speak with her manager and she told me that she was away on holidays! VERY UNPROFESSIONAL! !! Agnes should look for another place of employment!... More ... Less
I came in with a weird request, a small order trying to match an unusual colour fabric to a project I was working on. It was for my Grandmother so it was very important to me that the fabric be as perfect as possible for her, and I had already been to several Fabriclands and Bouclairs (and not finding what I was looking for, with no offer of help from associates). At Prestige - EVERY lady in the store worked to help me find what I needed and lended their eye to match the colour - (I was VERY impressed and grateful!). We are SO pleased with how the project turned out! I have recommended the shop several times now, and it will be my FIRST stop for any project I have in the future! Thank you, thank you, thank you!... More ... Less
Professional and personable service. A great experience. I needed 9 large pillows from the back of my sofa custom made. Great fabric selection. I also had new foam put into my sofa and chair cushions. Quality work completed promptly. I highly recommend Prestige Decor Fabric & Window Treatments.... More ... Less
Wonderful and knowledgeable lady who helped us through picking the fabrics and all other details. The reason I only give a 4 stars is because it is on the high price end. We love the finish product though... I wish they would be more competitive on their prices.... More ... Less
From the outside of the store we weren't quite sure what to expect, but once we went inside, we were really impressed. A great inventory of fabrics and accessories, and incredibly knowledgeable ladies who provided excellent guidance and expertise. Our curtains were made quickly, and when we picked them up we were given great advice in terms of hanging them. A really positive experience and we would recommend this store to everyone!... More ... Less
We were looking to update our dining room chairs and two lounge chairs and after searching for different upholsterers, we decided that Prestige Decor seemed to fit our needs. I called to get a quote and they were quite helpful and detailed such that we were able to budget accordingly. We decided to go to the showroom to see the types of fabrics that they have and then we met Zana, who became our consultant. She was patient and enthusiastic for us to find the right fabric for our furniture and she provided her ideas and suggestions based on her expertise. She was very helpful from the start all the way to the end. The furniture took about 2 weeks to upholster and we were quite impressed with the finished products! We were told that shoppers wanted to buy our furniture when they saw it in the showroom! The workmanship and attention to detail was impeccable. They changed the cushioning in all of the chairs and it made a significant difference. Although the prices are more on the higher end, you definitely get the quality and workmanship that you pay for and it is worth every penny! We would highly recommend Prestige Decor if you want to add a touch of elegance to existing furniture.... More ... Less
I recently visited Prestige Decor for the first time and I was very impressed with their customer service. Lidia was great from the start. My husband and I were at the store for a good 30 - 40 min looking through fabrics and Lidia helped us that whole time. She was very patient and continued to look for the perfect fabric for us. Based on our experience we would highly recommend Prestige Decor.... More ... Less
When I approached Prestige Decor to reupholster my tired and dated sofa, I was received by friendly staff with great knowledge and expertise. I showed Zana my varied paint chips, pieces of fabric, discussed the style I was looking for and within minutes the perfect fabric was found. She literally redesigned my sofa from drab to fab, adding piping and buttons to customize my sofa to a style that suited my taste and the space where the sofa was going. The finished product is beautiful and I could not be happier with the workmanship and professionalism extended to me by Prestige Decor.... More ... Less
I called my father to assist me in cutting and installing rods I bought. His visit to my home, where the rods are took more than 48 hrs since purchase. When checking out, I wasn't told of a 48 return policy. I was also told on open hardware packages there is no return. Anyhow, my dad came over and assessed the hardware and bulk head (on which the rod is going to hang) and we really couldn't get a good sense of the height of the brackets without looking at the rod and taking the rod out of the package. We opened the tube. I opened that tube in my small condo on the living room carpet. There were no gliders inside. None. Apparently gliders (36 of them) supposed to come in the tube. So we didn't have all the parts to begin with. Not to mention that I cannot assess what my dad has to help me until we piece all the parts together. Long story short, we realized that the rod brackets were too long and could not be cut , because we would cut a hole in which a screw would go into. The bracket fell below the window frame and would have to sit low exposing sunlight slightly from above. However, I wouldn't know this UNTIL i open the bracket and rod package and piece it all together. So when I went back to the store to return the items after the cut off date, tried to make an effort to make them understand my dilemma, there was no compassion. None. No one was interested in listening. The sales rep said "there is no debate, it cannot be returned. The package has been opened". I explained, I said "I understand, however I needed someone to help me, and he needed to assess the rod and brackets to see if they were the right fit". She was stoned face looking at me. Then the sales rep said she can't make this decision, the decision lies in the store owner and she won't be returning until tomorrow. So next day, I called the store owner Zana. I was in the midst in explaining to her my situation, not even looking for a refund, but even coming to a sort of understanding or alternative solution to the items that I still had in my possession. Zana refused to even hear the entire story, she showed no signs of sincerity in understanding my situation, she kept speaking over me and repeating herself. I explained, "it isn't about the money. It is about the principal". I reiterated to Zana, that I cannot even assess the requirement of installation without looking closely at the parts and pieces. Really, it's not as if I install drapes everyday and can do this with my eyes closed. Nope, she was not having it. To her sticking to her guns was worth this really bad review. I too own my own business, in fact I deal with brides all day, meet their demands, needs, questions, and meticulous natures. I would show some sort of understanding and give a small concession instead of leaving a bad taste and experience in anyones memory. It really wasn't about the money. The women were so incredibly stubborn and short and lacked any empathy or even the ability to say "I understand your position BUT". The words and how one communicates is VITAL in providing an experience. It can be good or it could be terrible. Unfortunately mine was terrible. The stubbornness and inability to even put yourself on the receivers end, listen to, understand, and work with a potential customer is a sign of someone being unappreciative of any business that could potentially walk through their doors. To them, the customer is a receipt with some "rules" on the back which then makes any other type of relationship a done deal. What a let down! I should get my refund based on me not getting gliders alone. However Zana was dead sure I got the gliders, I swallowed that accusation too. Like what am I going to do with the gliders and return the rod? (sarcasm). Make sure when you go in, you've installed rods, or you go in with someone well rehearsed on this type of installation. Because after 48 hrs you will not get your money back, never-mind you won't even be heard. Don't bother. BTW Home Dept sells the hardware at the fraction of the cost, and yes even rods that come with gliders!... More ... Less
I have used Prestige Decorating on several occasions over the years for my home and business. My experience has always been amazing right from the beginning discussion stage to the final product. On every project they have exceeded my expectations, worked with my budget and given me a fabulous final product. Jana is amazing - her kindness, expertise, knowledge and style make every project a success. She really listens to her clients needs and then creates a beautiful vision. The quality of workmanship is fantastic. I have comparison shopped and there is no one like Prestige Decorating!! I have recommended several friends and they cant thank me enough! I recently renovated my home and Prestige Decorating produced a fabulous look!! Thank you Jana and Prestige Decorating - cant wait till our next encounter!!! - Sam... More ... Less
This company is really great, they vere very patient and took their time, and even though we give them some wrong mesurements there were very professional at helpin us correct the problem and make our curtains look exactly the way they shoul. great services, thank you. Darko D... More ... Less
Prestige Decor helped us set up our living room so we divide it into two rooms using a curtain wall. Their installers come and we're great at installing the ceiling tracks and measuring everything so it fits exactly the way we wanted. We strongly recommend them for curtains and installation.... More ... Less
My family has made two purchases through Prestige Decor and we have always found the staff to be extremely helpful and knowledgeable. The sheers they helped us order arrived promptly and were of exceptional quality. They were exactly what we were looking for. We will continue to shop at this store and are always pleased to recommend them to our friends and family. It's not often that you find a store with such pleasant employees who are so patient and helpful. It is a pleasure to shop there. Thank you very much!... More ... Less
I recently moved into a beautiful condo in downtown Toronto that has more windows than walls! Right away I knew I needed custom window coverings done and quick, but I had no idea whether I wanted blinds, sheers, draperies or a combination. I was so lost! After spending some time online I found several custom drapery stores in Toronto and after visiting Designer Fabrics and The Workroom I was even more confused about what I wanted. Window coverings in Toronto seemed expensive and I didn't even know if I wanted what they suggested. I finally found a store called Prestige Decor, and decided I will give it a shot even though they are located in Mississauga. The designers and service that I received was simply outstanding and I was much more confident and certain about what I wanted. I wasn't pressured at all and I got the window covering advice that I was looking for. With all the options explained to me I decided to go with beautiful sheer curtains all around and custom drapery side panels with tiebacks to add that luxurious and cozy look. My condo looks fantastic and I couldn't be happier. It only took me 20 minutes to get there from Spadina Ave. and Gardiner Expw. in Toronto and they delivered and installed all my window treatments all within 2 weeks.This is why I decided to post this review so others like me could find this amazing place that truly is unlike the other drapery and fabric stores in Toronto that I'v been to.... More ... Less
We had Prestige Decor re-upholster all our dining table chairs as well as design draperies that matched the upholstery fabric for our dining room and living room. Our house looks a hundred times better now and we are very happy with their services. The price was great and the end product exactly what we were looking for. Thanks ladies!... More ... Less
We purchased a few custom drapes from Prestige Decorating. Selection and customer service are outstanding. They have hundreds of fabrics to choose from for any taste and style. They spent a lot of time with us helping us to decide on the best choice. They are very knowledgeable and patient. They do everything they can to make you happy. Every time we go there we feel like we are being treated like friends. We will definitely be back for our next projects. Thank you! Mila and Alex... More ... Less
I have dealt with Prestige decorating for the last 10 years , when I first met Jiana, she came to my house gave my excellent decor advices and did not pressure me at all to make a decision right away, after getting 2 other quotes , her prices were the best in the market , after installation done i was impressed by the prefessionalism of people installing and the quality of the drapes, I moved to a newer house and again she dressed all my windows, I highly recommend her services, very professional... More ... Less
We recently finished renovating our house and Prestige Decor did all our window treatments. We had an excellent experience with Zana and her colleagues from start to finish. We initially went to the store to look at fabrics and then had the ladies come to our home to give us advice on how to best compliment our furniture and wall colours. We are extremely pleased with the outcome - the quality of the work is excellent but at a reasonable price point and the installation was very professional. We would highly recommend this company!... More ... Less
I just wanted to share that I am very pleased with my decision to purchase curtains from Prestige Decor. The ladies that work there are very knowledgable and they helped me select the right curtains for my condo, and it looks so much better now. Thank you... More ... Less
When I was looking for custom window coverings in the G.T.A. I had a hard time deciding whether I should make a trip to Mississauga from Toronto to check out Prestige Decor. Thankfully I made the right decision and gave them a chance because they really surpassed all my expectations. They are definitely not the biggest window treatment specialty store in the Toronto area but boy are they good! The ladies at Prestige Decor are very knowledgeable and passionate. They helped me narrow down my curtain fabric choices to a few fabrics which were exactly what I imagined. They have an enormous selection of fabric samples throughout their store which you can browse by yourself or with the assistance of one of the interior decorators and this is only the beginning! I don't want to spoil the fun but I had a very enjoyable and exciting experience creating amazing window treatments with the help of professionals from Prestige Decor. They helped me make my home look a million times better and I cannot thank them enough. I would recommend Prestige Decor to anyone looking for quality window treatment products and services in the greater Toronto area.... More ... Less
More Genuine Customer Reviews
You can read more genuine reviews from our customers below or leave a review about your experience.
A big thank you to team of Pretige Decor for helping us with our main floor curtains and wallpaper designs. Zana is so helpful I trust her fully. Her knowldege and experience about designs are incredibe. I am so happy with the work and installation for my new house!!! Looking forward to work in future as well 🙂
Thank you for transforming our furniture. This was a large project and the expertise and talents of Zana and Nargis were first class. The entire experience, advice and workmanship were top notch. They came up with exceptional suggestions and fresh bold ideas.The Prestige team goes the extra mile and aims to please customers. The process was seamless. They look at the big picture and made a table runner to compliment the furniture which is exquisite. Total attention to detail.This company offers great value, friendly professional staff who make you feel so welcome. A positive, uplifting experience from start to delivery. Thank you Zana and Nargis for such a positive experience and for our beautiful furniture.
Zana was incredibly knowledgeable and an absolute pleasure to deal with! She was very responsive through the whole process and I am glad we met.
Helpful response but not completed. Last question not answered, so I’m missing information.
I happened to find Prestige Decor online when I was looking for throw cushions for my family room decor update. Although it was not a huge purchase relative to upholstery sales they normally do, Agnes took the time to help me sift through the hundreds of fabric books they have. She listened to my preferences for colour, fabric durability, and asked about other elements in the room. Based on that, she brought me the most suitable fabric options to look through often providing advice on specific fabric selections. I was happy with the end result and would definitely go back to Prestige Decor for any future requirements.
Three months ago, Prestige Decor made me a long cushion for a kitchen bench. I was very pleased by the workmanship and quality of the final product. For that reason I chose Prestige Decor when I decided to have a treasured antique love seat upholstered. I have just picked up the finished seat and I am thrilled. They rebuilt the base of the seat and the fabric seat looks wonderful. The whole experience was a good one. I never felt rushed and the expertise of the staff especially Agnes, made me feel confident that the final product would be what I wanted. It turned out better than I imagined. I would highly recommend Prestige Decor
Absolutely GORGEOUS drapery made for our Showtime Room! Just GORGEOUS!!! And the installer was awesome!
Satisfied customer. Prompt delivery. Thanks Zana.
First class service! I read reviews before bringing my sofa here to be reupholstered. From beginning to end the entire experience exceeded my expectations. Warm, friendly, knowledgeable and professional staff helped me with new drapes and reupholstered sofa for my home. I’m so happy with the quality of workmanship. My delivery service was also handled by professional staff. I’m recommending this company to everyone I know. In fact, I am planning more projects to do and can’t wait to work with everyone again. The work was done on time and nothing disappointed me during the process. Oh, the ladies I worked with “J” and Agnes have the best sense of humour too. Lots of fun!! I’ll be back! Zana was on vacation so we only met by phone and she was lovely too. Thank you for everything.
The staff at Prestige Decor were very helpful in choosing a fabric and suggestions to recover our 4 post rocking chair glider. The turnaround time for the completed product was fabulous. Great group to work with.